Privacy Policy

This is the Privacy Policy page for D-Atum Vilcom Private Limited (DVPL), detailing how DVPL collects, uses, shares, and protects personal information from users of their website, applications, and services. Below is a summarized version:

Collection of Information

Personal Information: Includes identifiable details such as name, phone number, email address, address, photograph, proof of identity and address documents, demographic details, usage logs, and service/device-specific information.

Non-Personal Information: Includes session data, usage data, and aggregate information that does not identify you personally.

Mandatory Information: As per legal requirements, certain information must be collected for service provision.

Use of Information

Verifying identity and relationship with DVPL.
Provisioning and improving services, handling inquiries and complaints.
Communicating about services, bills, offers, and surveys.
Performing analytics to enhance services.
Legal and safety obligations.

Sharing and Disclosure

DVPL does not sell or rent personal information.
Information may be shared under specific circumstances, including mergers, partnerships, customer-initiated sharing, and legal/judicial processes.

Storage, Retention, and Security

DVPL follows reasonable security practices, including encryption and access control, to protect personal information.
Personal data may be stored in electronic or physical form.
Data security is upheld by industry standards, though absolute security cannot be guaranteed.

Third Party Websites, Applications, and Services

Links to third-party websites/applications are governed by their respective privacy policies.
DVPL is not responsible for the privacy practices of third-party websites/applications.

Access, Correction, and Deletion

Users must ensure their information is accurate and updated.
Users can request access, correction, or deletion of their data.
Requests may be processed based on technical feasibility and legal requirements.
Special note on children's privacy: DVPL does not knowingly collect data from children under 13.

Important Points to Note

Changes to the policy will be communicated, and users are encouraged to review the policy periodically.
Users must provide valid documents for data updates or deletions.
Certain information deletions may affect service access.

For any specific inquiries or actions regarding personal data, users are advised to contact DVPL directly or visit a DVPL store.